ISO 20000 IT Service Management
ISO 20000 will facilitate your organisation benchmark its ITSM, improve its services, demonstrate a capability to satisfy client necessities and make a framework for freelance assessment. ISO 20000 elements one, 2, 3, 4 and 5. ... half 1: Service management system necessities (ISO 20000-1:2011) provides necessities for ITSM and has relevancy to those to blame for initiating, implementing or maintaining ITSM in their organisation. It provides a specification for Associate in Nursing SMS.